I understand that privacy and the security of your personal information is extremely important. This policy sets out what I do with your information and what I do to keep it secure. It also explains where and how I collect your personal information, as well as your rights over any personal information we hold about you. This policy explains how I do this and tells you about your privacy rights and how the law protects you.
This privacy notice applies to this website and other interactions (e.g, when you create an account with the website, purchase or sign up for our product or service, sign up to my newsletter, sign up to updates, open a support ticket, when you contact me by email or via social media) you may have with me. If you do not agree with the terms, do not access or website or any other aspect of this website and the Pronunciation Pro membership site.
If you have any questions about privacy practices, please contact me at email@example.com.
What Data Do I Collect About you
Personal data means any information capable of identifying an individual. It does not include anonymised data. I may collect and process your personal data in a different ways:
Communication Data that includes any communication that you send to me whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send me.
Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address email address, phone number, contact details, purchase details and your card details.
User Data that includes data about how you use the website and any online services together with any data that you post for publication on the website or through other online services. This may include product, content, files, courses, quizzes, surveys or any other content you upload to or create on the website.
Marketing Data that includes data about your preferences in receiving marketing from me and other third parties and your communication preferences.
Your data is not shared with anyone and will never be sold or shared with anyone besides EW English/Emma Walker/Pronunciation with Emma and New Zenler (the course host and email marketing provider).
Other Information Collected
We may receive data from third parties such as analytics providers such as Google based outside the EU, advertising networks such as Facebook based outside the EU, such as search information providers such as Google based outside the EU, providers of technical, payment such as Stripe and Paypal and delivery services, such as data brokers or aggregators.
We may also receive data from publicly available sources such as European Commision EU VAT database.
Third parties or publicly available sources
We may receive personal data about you from various third parties and public sources as set out below. When a Third Party Service is enabled, we are authorized to connect and access Other Information made available to us in accordance with our agreement with the Third Party Provider. We do not, however, receive or store passwords for any of these Third Party Services when connecting them to the Services. Third party integrations may include
How I use your Personal Data
I will only use your personal data when legally permitted. The most common uses of your personal data are:
- Where I need to perform a contract or agreement between us.
- Where I need to process data in accordance with the Customer's instructions.
- Where I need to comply with a legal or regulatory obligation.
You have the right to withdraw consent to marketing (that is, to be removed from the email list) at any time by contacting me at firstname.lastname@example.org or pressing "unsubscribe" at the bottom of any email I send to you.
I have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered or disclosed. In addition, I limit access to your personal data to employees, agents, contractors and other third parties. They will only process your personal data on my instructions and they are subject to a duty of confidentiality.
I have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where I am legally required to do so.
I will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.
For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.
In some circumstances we may anonymize your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
You can see more about these rights at:
If you wish to exercise any of the rights set out above, please contact me at email@example.com.
By providing us with your data, you warrant to us that you are over 13 years of age. You must be 13 years of age to use this website and access the Pronunciation Pro membership site.
How to Contact me
Data protection Authority
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us by email on firstname.lastname@example.org first if you do have a complaint so that we can try to resolve it for you.
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us via the support/contact us form OR update your profile in your account.