There are two types of feedback that I give to members: audio feedback on your recordings, and a monthly private chat with me.
The "process" for submitting audio feedback is really simple! You will need to create a free SoundCloud account. At the end of each lesson, you will see a "practice checkpoint", this is the part that you can record. Record yourself, then upload the file to SoundCloud. Once uploaded, send the link for your recording via email to me for feedback. I will then leave feedback directly on your recording. You can submit one recording containing one "practice checkpoint" a day (I'm just a one-woman team right now, so I cannot handle too much :) sorry) and I will respond from Monday - Friday 9.30am - 6pm UK time. Don't worry, you can send the recording to me at ANY time of the day, I will just respond during my work hours.
In the monthly "Open Office" chat, you can book a 15 minute session with me to come into my (virtual) office and ask me ANY questions about pronunciation. Maybe you want to ask about some feedback I gave you, or you want some additional practice on a particular sound. My virtual door will be open for you that day. If you can't make it to the Open Office day, then no worries! Just email me with your questions and I will do my best to help you.